At this time, we are only able to ship to addresses within the United States.
Orders usually ship the business day after they are received, however, it may take 1-3 business days for orders to be processed.
All orders are shipped via USPS Ground Advantage, shipping times may take 2-5 business days. Shipping carriers are experiencing extremely larger than normal volumes of mail, please allow up to 7 extra days shipping time.
All seed and water kefir orders are shipped year-round, while live plants and flower bulbs are shipped May – October.
Items stating *Ships directly from supplier* in the description will have shipping costs calculated at checkout.
Shipping Charges
| Seed Orders | 4.95 |
| Water Kefir | 6.95 |
| Live Plants / Bulbs | 10.95 |
Missing / Lost Packages
The customer is responsible for providing valid a shipping address. Trav’s Gardens is not responsible for shipping delays due to customer error.
Trav’s Gardens emails tracking information to you as soon as we create a shipping label for your package. Tracking numbers can take 24 hours to update after packages have been picked up by carrier. For all questions regarding the whereabouts of a package after it has shipped, we recommend checking the status with the tracking information provided by the shipping carrier.
If after 7 business days your package has not arrived and is marked as delivered, you can submit a Missing Mail Search Request to the shipping carrier. Usually missing packages are either accidently delivered to a neighbor’s address or end up arriving after a slight delay. We recommend first checking with neighbors and/or contacting the carrier with your tracking number to see if they can provide additional information regarding your missing package. No cash refunds can be given for missing packages.